1. About Voshbon

What makes Voshbon different from other skincare brands?

Voshbon is a revolution of the beauty care industry. It combines advanced freeze-drying technology with probiotic and plant-based actives to create high-performance, waterless beauty care products. In replacement of the traditional beauty care products that contain up to 80 to 90% of water, Voshbon brings about a freeze-dried granular formula that is highly concentrated, free from unnecessary fillers and preservatives, and designed to protect not only your skin but also the environment.

What is freeze-dried granular skincare, and how does it work?

Freeze-drying removes water while preserving the full potency of active ingredients. This process ensures freshness, eliminates the need for harsh preservatives, and activates the product upon contact with water for maximum effectiveness.

2. Products & Ingredients

Are Voshbon products suitable for sensitive skin?

Yes! Our formulas are designed to be gentle, non-irritating, and free from harsh preservatives, making them ideal for all skin types, including sensitive skin.

Do your products contain synthetic fragrances or artificial colors?

No. Our formulations are free from artificial fragrances, dyes, and harsh chemicals to ensure a clean, skin-friendly experience.

Are Voshbon products cruelty-free and vegan?

Yes! We are 100% cruelty-free and vegan, and we do not test on animals at any stage of production.

3. How to Use

How do I use freeze-dried granuled skincare?

Simply follow these steps:

1. Wet your palms with water.
2. Sprinkle a small amount of granules into your hands.
3. Rub gently to create a rich, luxurious foam.
4. Apply to your face, body, or hair and massage.
5. Rinse thoroughly and enjoy the benefits!

How much product should I use per application?

A pea-sized amount (about 1/2 teaspoon for body and 1/4 teaspoon for face) is usually enough per use. Our concentrated formulas ensure a little goes a long way!

4. Orders & Shipping

Where do you ship?

We currently ship to United States, Europe, and Australia. We’re expanding our shipping regions, so check back for updates!

How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email to monitor its progress.

Can I change or cancel my order after placing it?

If your order has not yet been processed, you may contact us within 24 hours to request changes or cancellations.

5. Returns & Refunds

What is your return policy?

We accept returns and exchanges within 14 days of purchase, provided the product is unused and in its original packaging. For more details, check our Return Policy page.

What should I do if I receive a damaged or incorrect item?

Please contact us immediately with photos of the issue, and we’ll work to resolve it as quickly as possible.

6. Sustainability & Ethics

How does Voshbon contribute to sustainability?

We are committed to reducing water waste, minimizing plastic use, and using eco-friendly packaging. Our waterless formulations reduce our carbon footprint, and our packaging is designed for recyclability.

Are your products biodegradable?

Yes! Our formulations are biodegradable and free from harmful chemicals, ensuring they are safe for both your skin and the environment.

7. Partnerships

How can I become a retail or wholesale partner?

We welcome partnerships with retailers and distributors worldwide! Please email us at info@voshbon.com with your inquiry, and we’ll be happy to discuss opportunities.

8. Contact Us

Still have questions? We’re here to help!
📩 Email: info@voshbon.com